Case Manager - Community Support Program

Inspirica is the largest provider of services to the homeless in lower Fairfield County. Each night we house approximately 350 people (850 per year, including 250 children). We operate 11 facilities in Stamford and provide an extensive array of support services including: vocational training (home health aide certification); workforce education; job placement; housing placement; job & housing retention support; early childhood & parenting services; children's services (including an after-school program); health care; counseling; case management; and, much more. We further provide direct access to mental health care, psychiatric care, dental care, substance abuse treatment, etc. through a network of strategic partnerships. We are one of only a few organizations nationally that has combined residential and support services under one roof in a “one-stop-shop setting.” Our ability to address both the physical aspect of homelessness and it underlying root causes on a single, powerful, end-to-end platform eliminates gaps in services, allows programs to leverage each other, and exponentially increases our clients’ success rates.

Inspirica’s mission is to break the cycle of homelessness by helping people achieve – and maintain - permanent housing and stability in their lives.

Position Overview

The case manager provides participants living in the community with mental health and substance use support and training to live independent lives. The majority of any necessary interventions should be community based and should be occur in the individual’s home, neighborhood or community. This enables staff to become familiar with the individual’s surroundings, strengths and challenges, within the context of their environment.

Case managers assist individuals in achieving their recovery goals by providing:

  • Skills training in areas such as money management, housekeeping, stress management, cooking and healthy eating;
  • Links to support groups like AA, NA, intensive outpatient program, anger management;
  • Referrals to community programs and services such as food pantries, Dress for Success, Person-to-Person, and Family Centers.


The Case Manager will report directly to the Director of Retention Services. Duties include, but are not limited to:

  • Adherence to Inspirica and contract policies and procedures.
  • Maintaining a caseload of 15-21 clients, including all case management functions (weekly supervision sessions, preparing progress notes, individual recovery plans, incident reports, functional assessments, and DDaP entries, etc.)
  • Working with CSP clients to ensure their homes are in compliance with health, safety and fire codes.
  • Assisting participants with transition to employment and/or independent living.
  • Leading and/or collaborating with external partners to provide client support groups.
  • Liaising with Inspirica external partners, including referring clients to services and participating in collaborative treatment team meetings.
  • Engaging with client’s personal support network of family, friends, and/or significant others to provide education and consultation to meet their rehabilitation goals.
  • Coordinating services with other Inspirica programs including residential programs, Jumpstart Employment Services, Housing Coordination.


  • A bachelor’s degree in psychology or social work - master’s degree preferred
  • Three years of experience working with the homeless, mental health, and/or substance use population (preferably in a community setting)
  • Strong case management skills
  • Outstanding interpersonal skills
  • Sound judgment and problem solving abilities
  • Valid driver’s license
  • Willingness to travel and do regular fieldwork (50% of hours will be spent in the community)
  • A background in housing (preferred)
  • Excellent organizational skills and strong computer skills.
  • Experience with HMIS & DDaP a plus


Candidates should submit a resume, cover letter, and writing sample, in WORD FORMAT, by e-mail with “Case Manager – Community Support” in the subject line to: search(at) 

Inspirica is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, race, religion, national origin, gender, marital status, veteran status, the presence of a non-job related handicap, or any other legally protected status.