Position: Director of Employment and Vocational Services

Posting Date: 9/12/19

Classification: Salary

Schedule: Monday – Friday, 8:00 am to 4:00 pm

About Inspirica

Inspirica’s mission is to break the cycle of homelessness by helping people achieve – and maintain – permanent housing and stability in their lives.  We are one of the largest providers of services to the homeless in Connecticut.  Each night, we house 350 people. We serve more than 1,050 people per year, including 250 children. Our residential facilities include emergency shelters, transitional housing, permanent supportive housing, and deeply affordable housing.  We serve individuals across the spectrum of the homeless, including single men, single women, families, people with mental illness, and people living with HIV/AIDS.

Inspirica is one of only a few organizations nationally that is able to address both the physical component of homelessness (residential services) and its underlying root causes (support services) on a single, powerful, end-to-end platform. In addition to housing, we provide vocational training, workforce education, job placement, housing placement, job & housing retention support, children's services, early childhood & parenting services, case management, etc. We further collaborate with a vast array of external partners to provide medical/dental care, mental health care, substance abuse treatment, etc.

We are a results-oriented organization with a caring professional staff and dedicated volunteers who believe in individual human potential, personal accountability and mutual respect.

Position Overview

The Director of Employment and Vocational Services has two major responsibilities at Inspirica.  The first of these responsibilities is job development for Inspirica participants.  For many of our participants, it is necessary for them to obtain an income before they are able to obtain permanent housing.  The Director works with Inspirica participants on all steps of the employment process: vocational counseling, resume development, completion of job application process, and job development/placement. The Director will integrate employment services with the other Inspirica programs including the various residential teams for the purpose of coordinating services, information sharing, and minimization of splitting.  They will also oversee Inspirica’s Wage Growth initiative, which assists clients who are underemployed find employment that will provide them with a greater opportunity for economic security.

The second major responsibility of the Director is to oversee, implement, and monitor Inspirica’s Vocational programs, which currently include: Certified Nursing Assistant, Phlebotomy, and CT Security Guard Training. The Director will coordinate with the vocational providers to arrange trainings and monitor the progress of Inspirica’s participants. They will also facilitate any follow up items for certifications to be attained, such as scheduling and transporting clients for the CNA exam.

Primary Responsibilities

The Director of Employment will report directly to Inspirica’s Chief Program Officer – Support Services.  Duties include, but are not limited to:

  • Oversee Employment and Vocational Support Services for residential and community clients

  • Develop key relationships with companies and organizations in Fairfield County to offer clients employment opportunities that assist them on the road to self-sufficiency and permanent housing

  • Work cross-departmentally with chief program officers and case managers to discuss client’s goals

  • Hire, train and lead department’s staff and volunteers to serve clients and maintain compliance

  • Actively generate employment leads through referrals, research, cold calling and social networking

  • Provide counseling, career development, resume and interview training and wage growth assistance

  • Facilitate agency’s vocational training programs and the Dress for Success clothing referral service with community partners

  • Provide interview skill preparation to participants to match their qualifications with potential employer’s needs, recording and evaluating applicant experience, education, training, and skills

  • Instruct participants in interview preparation by providing assistance with resume writing, personal appearance, and interview techniques

  • Assist participants in coordinating public transportation and/or providing transportation from staff

  • Provide job development to participants and instruct participants how to job search using networking, Internet recruiting resources, cold calls, newspapers, media, recruiting firms, etc.

  • Inform participants of job openings and details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities

  • Assist participants with applications both internet and hard copy based

  • Adherence to Inspirica and contract policies and procedures

  • Preparation of program reports

  • Provide background information on organizations with which interviews are scheduled.

  • Contact selected employers to solicit orders for job vacancies, determining their requirements and recording relevant data such as job descriptions.

  • Match job locations to potential housing

  • Coordination of services with other Inspirica programs, including all residential programs and all other support services.

  • Assist participants with job transition issues.

  • Supervise other Employment Specialists and employment related volunteers.

  • Work well with clients of all ages, be an excellent/active listener and a quick learner, and be able to multitask.


Required Knowledge, Skills and Experience

Candidates should have: strong case management skills, excellent verbal and written communication skills, ability to keep calm and work well with people, sound judgment and problem solving abilities, strong organizational and research skills, willingness to travel and for fieldwork, proficiency with Microsoft Word and Excel.

Required Education

Bachelors or Master Degree in a related field of study.


Candidates should submit resume, cover letter, and writing sample in WORD FORMAT, by e-mail with “Director of Employment and Vocational Services” in the subject line to: search@InspiricaCT.org

Inspirica is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, disability, race, religion, national origin, gender identity or expression, sexual orientation, marital status, veteran status, the presence of a non-job related handicap, or any other legally protected status.