Position: Program Aide

Posting Date: 9/16/2019

Classification: Full time and Part-time positions available


·         Full time Monday – Friday 7 AM – 3 PM 

·         Part time Saturday and Sunday 7 AM – 3 PM

·         Part time Saturday and Sunday 3 PM – 11 Pm

·         Part time Friday and Saturday 11 PM – 7 AM


About Inspirica

Inspirica’s mission is to break the cycle of homelessness by helping people achieve – and maintain – permanent housing and stability in their lives.  We are one of the largest providers of services to the homeless in Connecticut.  Each night, we house 350 people. We serve more than 1,050 people per year, including 250 children. Our residential facilities include emergency shelters, transitional housing, permanent supportive housing, and deeply affordable housing.  We serve individuals across the spectrum of the homeless, including single men, single women, families, people with mental illness, and people living with HIV/AIDS.

Inspirica is one of only a few organizations nationally that is able to address both the physical component of homelessness (residential services) and its underlying root causes (support services) on a single, powerful, end-to-end platform. In addition to housing, we provide vocational training, workforce education, job placement, housing placement, job & housing retention support, children's services, early childhood & parenting services, case management, etc. We further collaborate with a vast array of external partners to provide medical/dental care, mental health care, substance abuse treatment, etc.

We are a results-oriented organization with a caring professional staff and dedicated volunteers who believe in individual human potential, personal accountability and mutual respect.

Program Overview

Inspirica’s Gilead House Program (GHP) is a 16-bed transitional housing program for people living with mental illness.  The 16 beds include three beds that are part of a jail-diversion program through which persons with mental illness who are charged with non-violent crimes are able to avoid jail as their cases work their way through the court system.  GHP collaborates closely with the F. S. Dubois Mental Health Center, which is a part of the State of Connecticut Department of Mental Health and Addiction Services. Participants live in single bedrooms in shared apartments, each of which has a bathroom and kitchen. There is also a common TV room for the entire house. 

The goal of the GHP is to successfully transition participants with a mental health issues to permanent housing in the community and to help them sustain this housing indefinitely. 

Position Overview

The Gilead House Program requires 24 hour staffing, 7 days a week.  The Program Aide reports directly to the Director of the Gilead House Program.

Primary Responsibilities

  • Provide supervision of the program facilities and residents in the program for an 8 hour shift.  Program Aide must remain on the premises throughout his/her shift.

  • Familiarity with all Inspirica policies and the policies of the program and complying with these policies and ensuring residents comply with them during their shift.

  • Complete log book entries describing activities while on shift and prepare client progress, incident and other reports as needed.  All reports are to be clear, accurate and complete.

  • Conduct hourly rounds of the program facilities to ensure the building is secure and that residents are complying with program rules.  Between rounds, monitor the security cameras for the facility.  Once per shift, complete an inspection checklist to ensure the building is safe, clean and well maintained.

  • Monitor client medication

  • Assist in preparing meals with or for residents

  • Assist residents with various activities of daily living (ADLs) or chores

  • Help maintain the staff offices, bathrooms and building common areas (vacuuming, mopping etc)

  • Program Aides will be responsible for identifying emergency situations and calling first responders and/or Director to ensure they are handled and reported appropriately.

  • Attend staff meetings and meetings with Director as requested.

  • Consistent and reliable attendance (including in inclement weather) as Gilead House residents must be supervised at all times by staff who are familiar with the residents and the program.

  • Driving clients to various medical and other appointments.


Required Knowledge, Skills and Experience

  • At least 1 year experience in social services (ideally with the homeless, mental health and/or substance abuse populations, or as a CNA).

  • Courteous and professional individual with the ability to deal with individuals with varying needs and challenges.

  • Must have the ability to enforce the building rules in a professional manner, while avoiding conflicts or favoritism among residents, maintaining respectful boundaries, and a personable and welcoming demeanor.

  • Willingness to perform all necessary duties during each shift.

  • Strong problem-solver who enjoys multi-tasking.

  • Strong verbal and written communication skills are required.

  • Basic knowledge of Microsoft Outlook and Word are required to complete reports.

  • Valid Driver’s License and good driving record.

Required Education

  • High School Diploma

  • Bachelor’s degree in Social Work or Psychology (Preferred)


Candidates should email resume, cover letter, and [writing sample] (in Word format) with “Gilead Program Aide” in the subject line to: search@InspiricaCT.org


Inspirica is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, disability, race, religion, national origin, gender identity or expression, sexual orientation, marital status, veteran status, the presence of a non-job related handicap, or any other legally protected status.